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Privacy Policy

PRIVACY & SECURITY

Last revised 24th May

IMPORTANT – PLEASE READ CAREFULLY

Pictabulous is committed to your privacy. This privacy policy explains how we collect, store and use personal data about you when you: Browse www.Pictabulous.co.uk (the "Website"), shop with us or otherwise provide your personal data to us. 

You must read this privacy policy carefully. By accessing, browsing or otherwise using this Website, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree to this privacy policy in its entirety, you must not use this Website.

 

Aboout Us

Pictabulous is a trading name of Harrier LLC, which is a company registered in England and Wales (BR004467) whose registered office is at York Labs, Brunel Road, Newton Abbot, TQ12 4UH.


Contact Us

 

If you have any questions you can contact us on hello@pictabulous.co.uk or 01626 322 089. 

 

We will only process personal data you provide to us in accordance with privacy laws.


The data we collect

 When you use the Pictabulous website, register an account or make a purchase, we may collect all of some of the following information:

  • Username & password
  • Name
  • Billing & delivery address
  • Phone number
  • Email address
  • Payment method
  • Your images
  • Your communication preferences
  • Your use of Pictabulous.co.uk

 

Cookies

Category Party Purpose
Functionality Pictabulous.co.uk Pictabulous.co.uk uses these cookies to enable basic website functions that provide a better customer experience. This includes remembering your login details and which products you've added to basket. This information is never shared with third parties.
Necessary Pictabulous.co.uk These cookies are essential. They enable basic website features, such as accessing the checkout. This is never shared with third parties.
Analytical Google Analytics Google Analytics cookies collect data that help us to learn how customers are using the website. We use this to provide a better user experience. This data is anonymised and is not shared with any other parties. 
Targeting Facebook Facebook uses cookies to track our paid advertising activity. This helps us to provide more effective adverts onlien. This data is confidential, and is not shared with any other parties. 


What are cookies used for?

The main purposes for which cookies are used are:-

 

  1. For technical purposes essential to effective operation of website, particularly in relation to online transactions.

  2. To drive Pictabulous marketing, particularly banner advertisements and targeted updates which are explained in more detail elsewhere in the Privacy Policy

  3. To enable Pictabulous to collect information about the browsing and shopping habits and activities of customers, including to monitor the success of campaigns, competitions etc. 

  4. To enable Pictabulous meet its contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.


What happens if I disable cookies?

This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off. If you only disable 3rd party cookies you will not be prevented from making purchases on this site. If you disable all cookies you will be unable to complete a purchase on this site.


How we may store and use your information

Pictabulous (or third party data processors acting on our behalf) may collect, store and process your personal data:

- to make this Website available to you and to provide you with content which is tailored to your individual tastes; 

- to maintain any registered account that you hold with us;

- with your agreement, to contact you (including by SMS and email) about promotional offers and products and services which we think may interest you and for customer satisfaction and market research purposes;

- to provide our goods and services to you and for associate purposes, including verifying your identity;

- for research, analysis, testing, monitoring, risk management and administrative purposes; and

- for any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud prevention and related purposes).

We also process your payment card details in order to complete any purchase that you make through this Website and, in certain instances, disclose your personal data to third party credit reference agencies to perform credit checks against you.

In addition, we may collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details that we collect for these purposes.

We will not disclose, sell or rent your personal data to any third party.

In the event that a third party acquires all or part of our business and/or assets, we may disclose your personal data to that third party in connection with the acquisition. We may also disclose your personal data where necessary to comply with applicable law or an order of a governmental or law enforcement body.

 

Children

 

We do not and will not knowingly collect information from any unsupervised person under the age of 18. If you are under the age of 18, you must not use this Website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or guardian.

 

Controlling how we contact you

We may contact you by e-mail and text with details of Pictabulous products, services and special offers that we think may interest you or otherwise for customer research purposes. However, we will only do this where we are permitted to do so by law and provided that you have not informed us that you do not wish to be contacted for these purposes.

You always have the right to ask us not to contact you for these purposes at any time. You can do this by writing to us by post or by e-mail at the address provided above. When contacting us, please provide your name, contact details and, if you have one, your Pictabulous account Sign In name or correspondence reference so that we may respond promptly to your request.
Pictabulous will only send you text alerts with your permission. Details of how you can opt out of receiving these text alerts at any time will be provided with every alert. Third party processors may use your data to enable them to provide the alerts service.

 

Security

We use Internet standard encryption technology ("SSL" or "Secure Socket Layer" technology) to encode personal data you send to us when placing an order through the Website.

Whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

 

Your rights

You have the following rights:

  • the right to ask what personal data that we hold about you at any time,

  • the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and

  • the right to opt out of any marketing communications that we may send you.

  • the right to have your information removed from our database

  • If you wish to exercise any of the above rights, please contact us using the contact details specified above.


How Can You Manage or Delete Your Information?

    Information that you provide during registration is available in your Pictabulous online account. To edit your information, you must enter your email address and password to access your account. You may edit your account information at any time by entering your login credentials.
    We store your information as long as it is necessary to provide our products and services to you. Your information will be kept as long as you maintain Active Participation in the Services. Active Participation is defined as purchasing or ordering photo or video merchandise, including reprints and enlargements, through the Services at least once every 365 days. You can cancel or delete your Pictabulous account by contacting our Customer Support If you request your account to be cancelled or deleted, we will satisfy your request within 30 days. If we require more time to process your request, we will notify you about the delay.
    Account Cancellation: If you request to cancel your Pictabulous account, we will disable all access to your account. Your account and photos will not be accessible to you, but we will archive your photos and account in case you want to rejoin or re-activate your account in the future. Please note that we will permanently delete your photos and account after 1 year.
    Account Deletion: If you request to delete your Pictabulous account, we will permanently remove all photos and other information from your account. Your photos will not be accessible to you even if you choose to rejoin or reactivate your account at a later date. Information necessary for the purposes of maintaining business records regarding a deleted and cancelled account, including records of credit transactions and account ownership, will be retained in accordance with applicable law.