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Privacy Policy

PRIVACY & SECURITY

IMPORTANT – PLEASE READ CAREFULLY

Pictabulous is committed to your privacy. This privacy policy explains how we collect, store and use personal data about you when you: Browse www.Pictabulous.co.uk (the "Website"), shop with us or otherwise provide your personal data to us. 

You must read this privacy policy carefully. By accessing, browsing or otherwise using this Website, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree to this privacy policy in its entirety, you must not use this Website.

 

Who we are

Pictabulous is a trading name of Harrier LLC, which is a company registered in England and Wales (BR004467) whose registered office is at York Labs, Brunel Road, Newton Abbot, TQ12 4UH.

We will only process personal data you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws.

 

Children

We do not and will not knowingly collect information from any unsupervised person under the age of 18. If you are under the age of 18, you must not use this Website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or guardian.

 

The personal data we collect about you

When you make purchases from Pictabulous we may collect the following personal data about you:

- your billing and delivery postal addresses, phone and email details;

- your name, date of birth/age and sex

- where you have registered with us, your user name and password;

- where you place an order with us, your payment card details;

- where you place an order with us, your recipient name and address details;

- your communication and shopping preferences;

- your browsing and online shopping activities; and

- your photos

We may also collect some or all of the above personal data about you when you sign up to receive Pictabulous emails.

 

How we may store and use your information

Pictabulous (or third party data processors acting on our behalf) may collect, store and process your personal data:

- to make this Website available to you and to provide you with content which is tailored to your individual tastes; 

- to maintain any registered account that you hold with us;

- with your agreement, to contact you (including by SMS and email) about promotional offers and products and services which we think may interest you and for customer satisfaction and market research purposes;

- to provide our goods and services to you and for associate purposes, including verifying your identity;

- for research, analysis, testing, monitoring, risk management and administrative purposes; and

- for any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud prevention and related purposes).

We also process your payment card details in order to complete any purchase that you make through this Website and, in certain instances, disclose your personal data to third party credit reference agencies to perform credit checks against you.

In addition, we may collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details that we collect for these purposes.

We will not disclose, sell or rent your personal data to any third party.

In the event that a third party acquires all or part of our business and/or assets, we may disclose your personal data to that third party in connection with the acquisition. We may also disclose your personal data where necessary to comply with applicable law or an order of a governmental or law enforcement body.

 

Controlling how we contact you

We may contact you by e-mail and text with details of Pictabulous products, services and special offers that we think may interest you or otherwise for customer research purposes. However, we will only do this where we are permitted to do so by law and provided that you have not informed us that you do not wish to be contacted for these purposes.

You always have the right to ask us not to contact you for these purposes at any time. You can do this by writing to us by post or by e-mail at the address provided above. When contacting us, please provide your name, contact details and, if you have one, your Pictabulous account Sign In name or correspondence reference so that we may respond promptly to your request.
Pictabulous will only send you text alerts with your permission. Details of how you can opt out of receiving these text alerts at any time will be provided with every alert. Third party processors may use your data to enable them to provide the alerts service.

 

Personalised banner advertising

If you browse this Website you may receive personalised banner advertisements whilst browsing other reputable websites. We are committed to providing you with information on products and offers which are relevant to you. Any banner advertisements you receive will relate to products which have been viewed whilst browsing this Website on your computer or other device. This service is provided through the use of ‘cookies’ placed on your computer or other device. Cookies can be disabled - see below for further information.

 

Targeted updates and marketing

If you have agreed that we can contact you for marketing purposes we may send you emails and other communications relating to products and services which we think will be of interest. We do this by looking at the browsing and online shopping habits of customers and providing them with information on products they have viewed and related products.

 

Cookies

 

Cookie Policy

This Website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile devices. They ‘remember’ when your computer or device accesses this website. The cookies are essential to the effective operation of our website and to enable to you shop with us online.

 

Information collected

Some cookies collect information about browsing and purchasing behaviour by people who access this website via the same computer or device. They will not record information on users’ name, address or other contact details.

 

Who sets the cookies?

The cookies stored on your computer or other device when you access this website are set by Pictabulous, or our suppliers who partner with us to help deliver a high quality website and online shopping experience, and other third parties. They do not collect any personal data that would be able to identify an individual.

 

What are cookies used for?

The main purposes for which cookies are used are:-

  1. For technical purposes essential to effective operation of website, particularly in relation to online transactions.

  2. To drive Pictabulous marketing, particularly banner advertisements and targeted updates which are explained in more detail elsewhere in the Privacy Policy

  3. To enable Pictabulous to collect information about the browsing and shopping habits and activities of customers, including to monitor the success of campaigns, competitions etc. 

  4. To enable Pictabulous meet its contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.

 

What happens if I disable cookies?

This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off. If you only disable 3rd party cookies you will not be prevented from making purchases on this site. If you disable all cookies you will be unable to complete a purchase on this site.

 

Security

We use Internet standard encryption technology ("SSL" or "Secure Socket Layer" technology) to encode personal data you send to us when placing an order through the Website.

Whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

 

Your rights

You have the following rights:

  • the right to ask what personal data that we hold about you at any time, subject to a fee specified by law (currently £10);

  • the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and

  • the right to opt out of any marketing communications that we may send you.

  • If you wish to exercise any of the above rights, please contact us using the contact details specified above.

Updates to this policy

This privacy policy was last updated in October 2014. Changes may be made in the future, so we advise checking back regularly.